Requesting a replacement UCC certificate
If for whatever reason you find yourself in need of a replacement UCC certificate (requested for the incorrect domain names, server failure, Unable to export / backup the certificate, extra domains required … etc and you wish to request that we replace this for you please follow the below steps.
Insure you have read and understand the UCC articles entitled:
Generating your Unified Communications Certificate (UCC) CSR
What should I use as my Primary common name?
What domains should I include in my UCC certificate?
Once this is done please submit an e-mail to support@pkipartner.com and include the following:
- The complete list of domains to be included (including any extra domains you wish added)
- Which domain you wish us to use as your primary domain name
- A brief explanation of what you wish the support department to do with your request and the reason that you are making the request
Note: If you are requesting additional domain names to be added to the UCC certificate we will request additional payment.